QI, Yichao. Bank Customer Churn Prediction Based on Multi-stage Machine Learning: Integrating Data Quality Enhancement, SHAP Feature Insight, and LightGBM Optimization. Highlights in Business, Economics and Management, [S. l.], v. 65, p. 455–459, 2025. DOI: 10.54097/055y1366. Disponível em: https://hbemdata.org/index.php/ojs/article/view/88. Acesso em: 26 may. 2026.